Energy field notes / Demand charges
Demand charges: what they are and how to lower them (Texas)
A demand charge bills your business for its single highest 15 minutes of power use in the month, in kilowatts, on top of what you pay for the kilowatt-hours you used. It is why two restaurants with the same monthly usage can get very different delivery bills, and why one busy opening can cost an Oncor-area site for the next 11 months. This guide shows where the charge comes from, who sets it, and how to bring the peak down.
By Wire & Watt Published Updated
What does demand mean on my bill?
Demand is the highest rate at which your business uses power during the billing period, measured in kilowatts (kW). It is a peak, not a total. Your bill may show it as demand, billing demand or kW, and sometimes in kVA.
Usage is the total energy you used over the month, measured in kilowatt-hours (kWh). A demand charge is priced on the peak kW; a usage charge is priced on the total kWh.
Demand vs usage: why two similar bills differ.
Think of usage as the distance a car drives in a month and demand as its top speed. Two kitchens can use the same kWh in a month. The one that switches on its ovens, fryers and air conditioning at the same moment sets a higher peak, so it can pay more in demand charges.
That is why demand matters most for businesses with heavy equipment that starts at once: restaurants, grocery stores with refrigeration, hotels and warehouses.
Who bills demand charges in Texas?
In the parts of Texas where businesses choose their electricity provider, the local utility (such as Oncor or CenterPoint) delivers the power and sets delivery charges in a tariff regulated by the Public Utility Commission of Texas. For larger business accounts, those delivery charges include charges based on demand. Your retail electricity provider passes them through on your bill.
Your utility’s tariff and rate class decide whether your account is billed on demand and how the peak is measured. Many small accounts are not billed on demand at all.
| Larger business sites | Oncor | CenterPoint |
|---|---|---|
| Demand measured in | kW | kVA |
| Larger rate class above | 10 kW | 10 kVA |
| Distribution charge billed on | Billing kW, which can be 80% of the highest peak in the past 11 months | The current month's peak |
| 4CP transmission billing from | 700 kW or more in any previous month | Above 700 kVA in any previous month |
Each utility’s tariff sets the details; our guides to Oncor and CenterPoint delivery charges explain them.
What is a demand ratchet?
A demand ratchet lets a utility bill you on the higher of this month’s peak or a fixed percentage of your peak in previous months. One hot afternoon can then raise your demand charges for months afterwards.
Texas limits this. Under Public Utility Commission of Texas Substantive Rule 25.244, a demand ratchet may not apply to a nonresidential secondary voltage customer whose annual load factor is 25 percent or less. Load factor compares your average use with your peak: a business that runs steadily has a high load factor, and one with short, sharp peaks has a low one.
What is 4CP?
ERCOT, which runs most of the Texas grid, calculates four coincident peaks (4CP): the grid’s peak demand in June, July, August and September. Some larger accounts are billed transmission charges based on their own demand during those four peaks. Your utility’s tariff says whether this applies to your account.
Businesses billed this way try to cut use during likely peak hours on the hottest summer afternoons, because a lower reading in those intervals can lower transmission charges for the following year.
How to lower demand charges.
- Stagger start-up: bring ovens, fryers, compressors and air conditioning online a few minutes apart instead of all at once.
- Pre-cool or pre-heat before opening, when the rest of the building is quiet.
- Check for equipment that runs when it does not need to, such as hood fans or heaters left on after close.
- Look at your bill’s demand line each month, so you can tie a high reading to what happened that day.
- If your account is billed on 4CP, plan for the hottest summer afternoons.
Reducing peak demand can help manage these charges. How much depends on your utility’s tariff and your equipment.
Does a new supply contract change demand charges?
Usually not. Demand charges are part of delivery, set by your utility’s regulated tariff, and they apply whichever supplier you choose. A new supply contract changes the supply rate. Our guide to reading a commercial electricity bill shows which parts are which.
When we review your bill, we look at the supply charges and usage, and we flag demand and other delivery charges so you can see the whole picture. Start with your business ZIP and add your bill when you have it.
Common questions
- What is a demand charge on an electric bill?
- A charge based on the highest rate at which your business drew power during the billing period, measured in kilowatts (kW) over a 15-minute interval, rather than on the total energy you used. Your bill may show it as demand, billing demand or kW.
- What is the difference between a demand charge and an energy charge?
- The energy charge is for the kilowatt-hours (kWh) you used over the month. The demand charge is for your peak rate of use, in kW. Two businesses with the same usage can pay different demand charges if one sets a higher peak.
- Why is there a demand charge on my business bill?
- Because your site is on a utility rate class that bills larger accounts on their peak: in Texas, above 10 kW at Oncor and above 10 kVA at CenterPoint. The utility's tariff sets the rule, and your retail provider passes the charge through.
- How is a demand charge calculated?
- Billing demand multiplied by the tariff's price per kW. Billing demand is usually this month's 15-minute peak, but a ratchet can set it higher: under a Texas rule, a ratchet may not apply to nonresidential secondary customers with an annual load factor of 25 percent or less (Public Utility Commission of Texas Substantive Rule 25.244).
- How can a business reduce or avoid demand charges?
- You cannot avoid them by changing supplier. You can lower the peak: stagger the start-up of ovens, compressors and air conditioning, pre-cool before opening, switch off equipment that runs when it does not need to, and check the demand line on every bill so one spike does not go unnoticed.
- Does a new supply contract change demand charges?
- Usually not. Demand charges are part of delivery, set by your utility's regulated tariff, and they apply whichever supplier you choose.
Sources and scope
Supplier explanations support the general contract and billing points in this guide. Your own agreement and service location determine the terms that apply to you.
Wire & Watt wrote this guide from the sources below. No supplier or utility paid for it or reviewed it. The supplier a business chooses pays us, never the business: how we’re paid.
- Texas PUC Substantive Rule 25.244: billing demand for certain utility customers (opens in a new tab)
- ERCOT: Four Coincident Peak (4CP) calculations (opens in a new tab)
- Oncor Tariff for Retail Delivery Service, 6.1.1.1.2 and 6.1.1.1.3 (revision 12, effective June 1, 2026) (opens in a new tab)
- CenterPoint Energy Houston Electric Tariff for Retail Delivery Service, 6.1.1.1.3 (revision 23, effective Feb. 26, 2026) (opens in a new tab)
- Constellation: understanding your business energy bill (opens in a new tab)